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At Kinzo, we strive to deliver premium apparel of the highest standards. To maintain exclusivity and hygiene standards, we enforce a strict No Returns & No Exchanges policy.
Due to the premium, limited-edition nature of our apparel and strict hygiene standards, all sales are final. We do not accept returns on any purchases once they have been processed and shipped.
Every item undergoes rigorous quality checking before leaving our warehouse. In the extremely rare event that you receive a damaged or incorrect item, please email us at support@kinzo.in within 24 hours of delivery with photographic proof. Our support desk will review the claim and assist with a replacement or store credit.
We do not offer exchanges of any kind, including size or color changes. We strongly advise checking our detailed size charts and measurements listed on each product details page before placing your order.